Privacy Policy

1.1 Account Information

When you create an account with Qarote, we collect:

• Email address
• First and last name
• Password (encrypted)
• Company information (optional)

1.2 Usage Data

We automatically collect information about how you use our service:

• RabbitMQ server connection details (host, port, credentials)
• Queue monitoring data and metrics
• Application performance metrics
• Error logs and debugging information
• Feature usage patterns

1.3 Technical Information

We collect technical information about your device and browser:

• IP address
• Browser type and version
• Operating system
• Device information
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide and maintain our RabbitMQ monitoring service
• Process payments and manage your subscription
• Send you important service updates and notifications
• Provide customer support
• Improve our service and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our service:

• Payment processors (Stripe)
• Email service providers
• Analytics services
• Cloud hosting providers

3.2 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes
• Protect our rights and property
• Prevent fraud or security issues
• Protect the safety of our users

We implement appropriate security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication
• Secure data centers and infrastructure
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our service and fulfill the purposes outlined in this privacy policy. Specifically:

• Account information: Until you delete your account
• Usage data: Up to 2 years for analytics purposes
• Payment information: As required by law and payment processors
• Support communications: Up to 3 years

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing activities
• Restriction: Request limitation of processing

To exercise these rights, please contact us at [email protected]

We use cookies and similar technologies to enhance your experience:

• Essential cookies: Required for basic functionality
• Analytics cookies: Help us understand usage patterns
• Preference cookies: Remember your settings
• Marketing cookies: Used for targeted advertising (with consent)

You can control cookie settings through your browser preferences.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses
• Adequacy decisions
• Certification schemes
• Binding corporate rules

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a notice in our application

Your continued use of our service after any changes constitutes acceptance of the updated policy.

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: [email protected]
• Address: 229 rue Saint-Honoré, 75001, Paris, France